Emerson Exchange 365

• Not Answered

AMS 13.5 supports which FDT version 1.2 or 1.2.1 or 2.0 ?

Dear Team,

Currently I am trying to associate DTMs with AMS 13.5, I have issue to see installed DTMs in association list.

I could see some DTMs from Emerson like RouseMount DTMs, So could you please confirm whether AMS support specific FDT version? or Supports only Specific DTMs?

Thanks 

Mahender Rao

Mahender Rao

• 12 Feb 2019 11:43 AM
• Cancel

6 Replies

• PRASHANT-MUTTEPAWAR

  

  • 12 Feb 2019 2:51 PM

  Hi
  
  emersonexchange365.com/.../dtm-with-ams
  
  hope this will be usefull
  
  Regards
  
  Prashant

  • Cancel
• Mahender Rao

  

  • 13 Feb 2019 10:02 AM

  In reply to PRASHANT-MUTTEPAWAR:

  Hi Prashant
  
  Thanks for your reply
  I have gone through the same But it doesn't solve issue
  In AMS, DTM catalogue, I dont see installed DTMs for Associations But can be seen under DTM List.
  
  Thanks
  Mahender

  • Cancel
• Nicholas Meyer

  

  • 13 Feb 2019 12:30 PM

  In reply to Mahender Rao:

  Hello Mahender,
  
  In order for the DTM to show in the DTM Catalogue, there must be a corrosponding Device type/rev registered in the AMS Device Manager database. This is typically done by installing the device descriptor. Can you please verify the Device type and revision of your device and whether you have the DD installed on your system?
  
  Regards,
  Nicholas Meyer - Product Manager, Handheld Communicators

  • Cancel
• Mahender Rao

  

  • 13 Feb 2019 4:52 PM

  In reply to Nicholas Meyer:

  Hello Nicholas Meyer,
  
  Thanks for your response.
  I did installed respective DD version with same revision of DTM. But still I couldn't see DTM in Association List.
  Pls Note: I could see DTM in DTM list but not association list
  
  More Details: I am checking with ABB 266 Pdp HART DTM , ABB TTx300 HART DTM with respective DD`s. Over AMS 13.5
  
  Thanks & Regards
  Mahender Rao

  • Cancel
• Nicholas Meyer

  

  • 13 Feb 2019 5:06 PM

  In reply to Mahender Rao:

  Hello Mahender,
  
  If the DTM is available in the Catalog as a recognized DTM but it is not available in association list, then it sounds like the DTM is not correctly registering its device type or classification(i.e. comm DTM vs device DTM). I recommend you escalate this issue through Guardian support for further investigation.
  
  Best Regards,
  Nicholas
  
  P.S. The AMS Device Manager DTM Launcher supports FDT 2.0.

  • Cancel
• Mahender Rao

  

  • 13 Feb 2019 5:28 PM

  In reply to Nicholas Meyer:

  Hello Nicholas,
  
  Thank you for Information.
  I will log as issue in Guardian Support.
  
  Best Regards
  Mahender Rao

  • Cancel